RoyalPlanet Terms and Conditions

Welcome to RoyalPlanet Casino. By accessing or using our website and services, you agree to be bound by these Terms and Conditions in their entirety. We encourage you to read this document carefully before registering an account or placing any wagers. At Royal Planet, we are committed to providing a transparent, fair, and secure gaming environment for all players. These terms govern your use of our platform and establish the rights and responsibilities of both parties.

1. Acceptance of Terms

By creating an account at RoyalPlanet Casino, you confirm that you have read, understood, and agreed to these Terms and Conditions. We reserve the right to update or amend these terms at any time without prior notice. Continued use of our services following any changes constitutes your acceptance of the revised terms. If you do not agree with any part of these terms, you must discontinue use of our platform immediately.

2. Eligibility and Registration

At Royal Planet, we require all players to meet the following eligibility criteria before registering an account:

You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
You must not be a resident of any jurisdiction where online gambling is prohibited by law.
You may only hold one account per household, IP address, or device.
You must provide accurate, complete, and up-to-date personal information during registration.
You must not be a current or former employee of our company or any of our affiliated entities.

We reserve the right to request identity verification documents at any time. Failure to provide adequate documentation may result in suspension or closure of your account. KYC (Know Your Customer) verification is mandatory prior to processing any withdrawal.

3. Account Security and Responsibility

Here at RoyalPlanet Casino, we take account security seriously. You are solely responsible for maintaining the confidentiality of your login credentials, including your password. We strongly advise you not to share your account details with any third party. If you suspect unauthorized access to your account, you must notify us immediately at support@royalplanet.casino. We will not be held liable for any losses arising from unauthorized use of your account resulting from your failure to safeguard your credentials.

4. Deposits and Withdrawals

4.1 Deposits

We accept a range of payment methods at Royal Planet, including Visa, Mastercard, Neteller, Skrill, vouchers, and Bitcoin. Availability of payment methods may vary by country. Please note the following deposit conditions:

Minimum deposit is €5–€10, depending on the selected payment method.
Maximum transaction limit per deposit is €200–€1,000.
A 3% processing fee applies to all deposits.
Bitcoin deposits are available where permitted by local regulations.

4.2 Withdrawals

At RoyalPlanet Casino, we process withdrawal requests in the next available payment cycle. Our standard pending period is up to 72 hours, with a total cashout time of 3–5 business days. The minimum withdrawal amount is approximately €10–€20, depending on your region, payment method, and applicable promotional terms. We reserve the right to request additional documentation before processing any withdrawal. Withdrawal methods include cards, Neteller, Skrill, and Bitcoin.

5. Bonuses and Promotions

Our Royal Planet Casino bonus offers are subject to specific terms and wagering requirements. By claiming any bonus, you agree to abide by the applicable promotion rules. Key terms applicable to our promotions include:

Our welcome offer provides a 400% first-deposit match bonus, subject to wagering requirements.
An alternative welcome option — 100% Cashback Insurance — is credited as real cash once your balance reaches zero.
Our Cashtravaganza next-day cashback offers up to 80% on qualifying deposits.
Our weekly Raffle awards one ticket per €25 deposited.
Daily and weekly Tournaments offer a combined prize pool of up to $50,000.
Comp Points are earned at a rate of 1 point per €1 wagered; 100,000 points equal €100 in cashback.

We reserve the right to modify, suspend, or cancel any promotion at our discretion. Bonus abuse, including the use of multiple accounts to claim promotions, will result in immediate account suspension and forfeiture of any associated winnings. Please note that we do not currently offer a royal planet casino no deposit bonus or royal planet casino free chip as standing promotions — any such offers are campaign-specific and subject to separate terms.

6. Prohibited Activities

We strictly prohibit the following activities on our platform. Any breach may result in account suspension, forfeiture of funds, and potential legal action:

Fraudulent activity, including the use of stolen payment methods or false identity documentation.
Collusion with other players or exploitation of software errors and vulnerabilities.
Using automated software, bots, or scripts to interact with our platform.
Attempting to launder money or engage in any financially illicit behavior.
Creating multiple accounts to circumvent withdrawal limits or claim bonuses more than once.

7. Intellectual Property

All content on our RoyalPlanet platform — including logos, graphics, software, game content, and written materials — is the intellectual property of our company or our licensed providers. You may not reproduce, distribute, or create derivative works from any content without our explicit written consent. Unauthorized use of our materials may constitute a breach of applicable intellectual property laws.

8. Limitation of Liability

We provide our services on an "as is" and "as available" basis. While we strive to ensure uninterrupted access to Royal Planet Casino, we cannot guarantee that our platform will always be free from technical errors or interruptions. We shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, including but not limited to loss of funds due to technical failures beyond our reasonable control.

9. Responsible Gambling

At RoyalPlanet Casino, we are deeply committed to promoting responsible gambling. We offer a range of tools to help you manage your gaming activity, including deposit limits, session time reminders, self-exclusion options, and cooling-off periods. If you feel your gambling is becoming problematic, we urge you to contact our support team at support@royalplanet.casino or reach out to a recognized responsible gambling organization in your country.

10. Governing Law and Jurisdiction

Our Royal Planet Casino operates under a licence issued by the Government of Curaçao. These Terms and Conditions are governed by and construed in accordance with the laws of Curaçao. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the relevant courts of Curaçao. We have been operating since 2016 and remain committed to maintaining full regulatory compliance across all markets we serve, including Europe (France, Spain, Germany, Italy, Portugal) and Japan.

11. Contact Us

If you have any questions about these Terms and Conditions, please do not hesitate to reach out to us. Our customer support team is available 24/7 via live chat, and you can also contact us by email at support@royalplanet.casino. For finance or documentation inquiries, please write to us at documents@royalplanet.email. We also offer dedicated phone support for players in France, Spain, and international markets. Here at Royal Planet, we are always happy to assist you.

Content updated: July 13, 2026